The Water Services Regulatory Board (WASREB) has announced a new directive requiring all small-scale water service providers to register with the board by April 28.
This initiative is part of the government’s commitment to ensuring adherence to the Water Act 2016, which mandates that all water service providers be licensed.
The notice, issued on Tuesday, March 18, targets those who have yet to register with WASREB, including community water projects, water providers for gated communities, private or individual water operators, and public benefit or non-governmental organization (NGO) water projects.
Registration is free and must be completed online; hard copies of forms will not be accepted. WASREB aims to ensure that all water providers, particularly those in rural and underserved areas, comply with the guidelines set by the Water Act 2016.
Operators can access the registration process through the Small-Scale Service Providers (SSSPs) Data Collection link on the WASREB website.
WASREB encourages operators to complete their registration as soon as possible to avoid penalties.
Under the Water Act 2016, providing water services without a license is considered an offense.
This includes small-scale providers such as water kiosks, tankers, and private borehole operators, who are all required to register with WASREB or their respective county water service providers.
“Section 85(1) of the Water Act 2016 states that no person shall provide water services unless licensed by the Water Services Regulatory Board (WASREB).
Therefore, all water service operators across Kenya’s 47 counties are urged to register their operations with WASREB,” the notice reads.
WASREB maintains a registry of all licensed water service providers, including their names, addresses, and the services they offer.
The Acting CEO of WASREB emphasized that registration is vital for ensuring the quality, cost, and customer service standards of water provision.
It also serves to protect consumer health and safety, while updating the board’s database on water service availability.
WASREB is urging all water system operators to comply with this directive and complete their registration immediately.
Failure to do so could lead to legal consequences, as operating without a license is a violation of the law.
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