If you’re seeing the message “Maximum number of attempts reached” on TikTok, you’re not alone. This error usually appears after too many failed attempts to complete an action, such as logging in, entering a verification code, resetting your password, or verifying your identity.
In most cases, the restriction is temporary and can be resolved by waiting or trying a few troubleshooting steps. This guide explains what causes the error and how to fix it.
What Does “Maximum Number of Attempts Reached” Mean?
The message means TikTok has temporarily blocked additional attempts because it detected too many unsuccessful actions within a short period.
This security measure helps protect accounts from:
- Unauthorized login attempts
- Spam activity
- Automated bots
- Repeated verification requests
How to Fix the Error
- Wait Before Trying Again
The simplest solution is to stop making additional attempts.
Depending on the situation, TikTok may lift the restriction after:
- A few minutes
- Several hours
- Up to 24 hours
Continuing to retry may extend the waiting period.
- Double-Check Your Login Details
If you’re trying to sign in:
- Verify your username or email address.
- Make sure your password is correct.
- Check for typing errors.
- Ensure Caps Lock isn’t enabled.
Using the correct information prevents additional failed attempts.
- Reset Your Password
If you’ve forgotten your password:
- Open TikTok.
- Tap Forgot password?
- Choose to reset via your phone number or email address.
- Follow the verification instructions.
- Create a new password.
After resetting your password, try signing in again.
- Restart the TikTok App
Temporary glitches can sometimes trigger login or verification problems.
Try:
- Closing TikTok completely.
- Reopening the app.
- Attempting the action again after a short wait.
- Update TikTok
Using an outdated version of TikTok can sometimes cause errors.
Visit your device’s app store and install any available updates before trying again.
- Check Your Internet Connection
A poor connection can interrupt verification requests.
Try:
- Switching between Wi-Fi and mobile data.
- Restarting your router.
- Moving to an area with a stronger signal.
- Clear the TikTok Cache
If the app is behaving unexpectedly:
- Open TikTok.
- Go to Profile.
- Tap the Menu (☰).
- Select Settings and privacy.
- Scroll to Free up space or Cache & Cellular (depending on your app version).
- Clear the app cache.
This removes temporary files without deleting your account or videos.
- Try Another Device or Browser
If the issue persists:
- Log in from another phone.
- Use a different web browser.
- Try signing in on a computer if you’re using the mobile app.
This helps determine whether the issue is device-specific.
- Contact TikTok Support
If you’ve waited and still can’t access your account:
- Open TikTok.
- Go to Settings and privacy.
- Tap Report a problem.
- Explain the error in detail.
- Include screenshots if possible.
TikTok Support can investigate account-specific issues.
Why Does This Error Happen?
Common reasons include:
Too Many Incorrect Password Attempts
Entering the wrong password repeatedly can temporarily lock further login attempts.
Too Many Verification Requests
Requesting multiple SMS or email verification codes within a short time may trigger the limit.
Suspicious Activity
TikTok may temporarily restrict actions if it detects unusual login behavior, such as repeated attempts from different devices or locations.
Technical Issues
Occasionally, server problems or app bugs can cause the error even when your account is secure.
Tips to Avoid the Error
Use a Password Manager
This helps prevent repeated login mistakes.
Don’t Request Multiple Verification Codes
Wait for one code to arrive before requesting another.
Keep Your Contact Information Updated
Make sure your recovery email address and phone number are current.
Enable Two-Step Verification
Adding an extra layer of security can help protect your account while making account recovery easier.
Common Problems
The Error Doesn’t Go Away
Wait at least 24 hours before trying again. If the problem continues, contact TikTok Support.
I’m Not Receiving Verification Codes
Check that your phone number or email address is correct, verify your internet connection, and inspect your spam or junk folder for email codes.
My Account Is Locked
If TikTok temporarily locks your account after multiple failed attempts, you’ll usually need to wait before trying again or complete the account recovery process.
I Keep Seeing the Same Message
Avoid repeated attempts during the lockout period, as this can sometimes extend the restriction.
ALSO READ: How to find someone’s TikTok Shop
