Netflix has grown to become one of the most popular streaming services in Kenya, offering thousands of TV shows, movies, and documentaries. For Kenyan subscribers who prefer using mobile money services, paying for Netflix using M-Pesa is now possible, thanks to Netflix’s partnership with Safaricom. This guide will walk you through the steps on how to pay for Netflix using M-Pesa in a simple and convenient way.
Requirements
Before you can pay for Netflix using M-Pesa, ensure that you have:
- A registered and active M-Pesa account.
- A working Safaricom line with sufficient airtime or M-Pesa balance.
- A Netflix account or be ready to sign up.
- Access to the Netflix app or website.
Step-by-Step Guide to Pay Netflix via M-Pesa
Netflix payment through M-Pesa is done using M-Pesa GlobalPay Virtual Visa Card, a service that Safaricom offers to enable mobile payments for international services. Follow these steps:
Step 1: Set Up M-Pesa GlobalPay Virtual Card
- On your phone, go to the M-Pesa App (download it from Google Play Store or App Store if you don’t have it).
- Open the app and tap “GlobalPay”.
- Click on “Create Card”.
- You will receive a virtual VISA card number, an expiry date, and CVV (security code).
- Your card is now ready to use for online payments, including Netflix.
Step 2: Sign Up or Log In to Netflix
- Visit www.netflix.com or open the Netflix app.
- If you don’t have an account, click on “Join Now” and choose your preferred subscription plan.
- If you already have an account, go to “Account Settings” and proceed to update or add a payment method.
Step 3: Add the M-Pesa GlobalPay Card as Payment Method
- On the payment screen, select “Credit or Debit Card” as your preferred method.
- Enter the card number, expiry date, and CVV as shown on your M-Pesa GlobalPay virtual card.
- Click “Submit” to confirm the payment.
Netflix will deduct the subscription fee directly from your M-Pesa balance through the virtual card. Ensure your M-Pesa account has enough funds to cover the cost in KES, considering foreign exchange charges.
How Much Does Netflix Cost in Kenya?
Netflix has several pricing options in Kenya as of 2025:
- Mobile Plan: Around KSh 300 per month
- Basic Plan: Around KSh 700 per month
- Standard Plan: Around KSh 1,100 per month
- Premium Plan: Around KSh 1,450 per month
These amounts may vary slightly depending on exchange rates, as Netflix charges in USD, and Safaricom converts the payment to KES automatically through GlobalPay.
What If the Payment Fails?
If your Netflix payment using M-Pesa GlobalPay fails, consider the following:
- Check if your M-Pesa balance is enough to cover the subscription plus any currency conversion charges.
- Confirm that the M-Pesa GlobalPay card is still active and not expired.
- Retry the process or contact Safaricom customer care for assistance via *100#
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