Uganda Airlines has announced temporary flight disruptions after grounding two of its long-haul Airbus A330-800neo aircraft for unscheduled maintenance.
In a statement dated February 20, the national carrier confirmed that both of its A330neo jets, which operate long-haul routes to the United Kingdom, United Arab Emirates, India and Nigeria, had been taken out of service.
“Uganda Airlines wishes to inform our esteemed guests that two of our long-haul aircraft are temporarily out of service due to unscheduled maintenance,” the airline said.
The airline stated that technical teams are working urgently to restore the aircraft and resume normal operations.
“We are working around the clock to source the required components and technical expertise to return these aircraft to service. We will provide a further update on the fleet status and the full restoration of our schedule as soon as it is available,” the statement added.
Uganda Airlines said affected passengers would be rebooked on alternative carriers where possible to minimise inconvenience and ensure they arrive at their destinations close to their original schedules.
Customers booked on impacted routes, particularly London and Mumbai flights, are being contacted directly via phone and email with updated travel details.
In some instances, flights may be consolidated or delayed to manage operational capacity.
The airline also assured travellers that they have the flexibility to change their travel plans or rebook for a later date without incurring change fees.
The announcement comes days after flight operations in and out of Jomo Kenyatta International Airport (JKIA) were disrupted following a strike by Kenya Airport Workers on February 16.
The union proceeded with the industrial action despite a court order barring it, citing unresolved grievances, including the failure to conclude a collective bargaining agreement with the aviation authority.
Several airlines, including Kenya Airways, and the Kenya Airports Authority (KAA), reported delays attributed to air traffic control disruptions at JKIA.
However, the strike was called off two days later after the Ministry of Roads and Transport negotiated an agreement with the union, paving the way for operations at Nairobi’s main airport and other facilities to return to normal.
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